Privacy Policy

Privacy Policy

Last updated: 5 June 2026

SBZ Tech (shahbaznetcafe.com) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you visit our website or purchase our software, how we use it, and your rights regarding your data.

By using our website or purchasing any SBZ Tech product, you agree to the practices described in this policy.

1. Information We Collect

We collect the following information only when you place an order or contact us:

  • Full Name — to identify your order and issue your license
  • Email Address — to deliver your activation key, software download link, and order confirmation
  • Phone Number — for order verification and WhatsApp support (optional but recommended)
  • City / Province — for regional support and analytics (Pakistan only)
  • Payment Reference — transaction ID from JazzCash, EasyPaisa, or bank transfer for order verification

We do not collect your bank account number, CNIC, or any government ID. We do not store credit card details — payments are handled by our secure payment gateway.

2. How We Use Your Information

Your information is used exclusively for the following purposes:

  • Delivering your software activation key and download link via email
  • Verifying your payment and processing your order
  • Providing technical support for your purchased product
  • Sending important product update notices (not marketing spam)
  • Generating your sales invoice/receipt

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Third-Party Services

SBZ Tech uses a small number of trusted third-party services to operate our website and process orders:

  • Hostinger — Web hosting provider (Pakistan/Lithuania). Your data is stored on secure Hostinger servers.
  • WooCommerce — E-commerce platform that processes your order information.
  • Payment Gateways (JazzCash / EasyPaisa) — Handle payment transactions. We only receive confirmation, not your full payment details.
  • Google Analytics (via Site Kit) — Collects anonymous website usage data (pages visited, time on site). No personal data is shared.

These services have their own privacy policies and we encourage you to review them.

4. Cookies

Our website uses cookies to improve your experience:

  • WooCommerce cookies — Maintain your shopping cart and session.
  • WordPress login cookies — Only set if you log in to your account.
  • Analytics cookies — Anonymous usage data via Google Analytics.

You can disable cookies in your browser settings, but this may affect website functionality (e.g., shopping cart may not work properly).

5. Data Storage & Security

Your order data is stored on Hostinger servers with SSL encryption (HTTPS). We implement reasonable security measures to protect your information from unauthorized access. However, no internet transmission is 100% secure — please use a secure network when placing orders.

We retain your order information for up to 3 years for legal and accounting compliance purposes under Pakistani business law.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your data (subject to legal retention requirements).
  • Opt-out: Unsubscribe from any email communications at any time.

To exercise any of these rights, contact us at support@shahbaznetcafe.com.

7. Children’s Privacy

SBZ Tech products and services are intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

SBZ Tech may update this Privacy Policy from time to time. We will post the updated policy on this page with a new “Last updated” date. Significant changes will be communicated via email to registered customers.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy:

  • Email: support@shahbaznetcafe.com
  • Contact Form: shahbaznetcafe.com/contact
  • Business Location: Pakistan